e-Commerce >> FAQ

Payment Gateway FAQs 

What exactly is the Smart Statement? 
A Smart Statement lets a buyer access the online receipts of purchases made in each store. It presents a list of transactions that were made in the store that was being visited. The status of the shipment (product ordered) can be tracked with a smart statement. But this feature is only available to registered members of eBuyTM.

When is the credit card charged? 
That depends on the type of goods that one has purchased. If software has been purchased and is immediately downloaded, then the credit card is charged at the click of the "Buy Now" button in the eBuyTM order form. If the product purchased needs to be shipped, then the credit card is charged only after the merchant indicates that the goods have been shipped out to the buyer's address.

How big is E- Commerce in India? 
While there are no official estimates, people are now looking at this ranging anywhere between 500 million to three times the figure. Popular vote is for the B2B (Business - to - Business) category of e-commerce business taking a larger portion of the share, considering the legal & infrastructural question marks in the Indian scenario. The good news is that most large corporates in India are recognizing the importance of e-commerce and investing in it in a big way.

Are e-commerce transactions considered legal in India?
Credit card Transactions have no legal barriers in India. Contrary to common perception, the RBI has not laid down any regulations for the need for signatures, etc. In fact, there are already a few shopping malls in India that already accept credit card transaction.

The legal position of electronic documentation is one that is seriously being reviewed by the Cyber Laws Panel. Recommendations on the same are being passed and the Government and relevant departments have promised a legal recourse mechanism on electronic documentation very soon.

What credit cards are accepted? 
You can pay for your online purchase with Visa, MasterCard.

When will my credit card be charged for my order? 
Credit cards are charged within two business days of purchase.